Home, Health and Hope
The YO Team hopes that all our patients and families are doing well and staying safe. These are certainly trying times for all of us. Following the mandate by the governor, the office remains closed for routine orthodontic care with the exception of true emergencies. This shut down does not have an end date yet. So, we are in the process of re-scheduling April. You will be contacted by our amazing front desk who are here for you. If you have a question or concern, please feel free to call or text our office main number 304-263-4946. We have team members working from home for their safety. We continue to answer your calls/texts during normal business hours and monitor all texts after hours. So, please reach out to us if you have a concern. Our phone number also has the ability to receive photos so feel free to send any photos of an issue you are having. We can usually help walk you thru fixing most minor issues at home. If something requires our direct attention, we will schedule a quick emergency appointment with myself or our on-call clinical teammate to get you comfortable. We are also available to answer your questions regarding insurance, payments or other non-clinical issues you may have. We greatly appreciate and miss spending time with all of you. Thank you for being so understanding during this time. Be safe. Enjoy some happy moments and time at home. Take care of yourself, your loved ones, and your neighbors. And most of all, keep the Hope for a better tomorrow.